L.MSG.2403 - IT Services Maintenance Agreement (Apheta) 2023/24
MSA processors and end users can order MSA inserts and point of sale material from myMSA.
| Project start date: | 01 October 2023 |
| Project end date: | 30 March 2025 |
| Publication date: | 08 January 2025 |
| Project status: | Completed |
| Livestock species: | Grain-fed Cattle, Grass-fed Cattle, Sheep, Goat, Lamb |
| Relevant regions: | National |
Summary
The MSA program has several standalone IT programs that are outside the general support commitment from the corporate MLA IT team. The consultant is responsible for providing ongoing support to existing MSA IT systems, including end user and producer training and admin portals, MSA producer reaccreditation support, online ordering systems and single sign-on integration.
Objectives
• Provide second and third level local support role of infrastructure and applications, as required from corporate IT team.
• Coordinate IT services with MLA IT team as required.
• Communicate and liaise with relevant parties internally and externally.
• Ensure MSA IT Manual documentation is current.
Key findings
The key outcome for this project was the continued integrity of Meat Standards Australia's internal and external software systems which are constantly available.
Benefits to industry
Through this project MSA ensured that industry personnel could access and utilise myMSA for the following subsystems and purposes: processor and end user online order systems, the online MSA producer and end user training and administration portals and MSA producer reaccreditation requirements in LPA.
Future research
MSA Systems require ongoing support and maintenance.
More information
| Project manager: | Janine Lau |
| Contact email: | Reports@mla.com.au |
| Primary researcher: | Apheta Data Solutions |
