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D.IMP.2021 - Improving Shopper Experience

Project start date: 20 July 2020
Project end date: 07 September 2021
Publication date: 01 February 2024
Project status: Completed
Livestock species: Grain-fed Cattle, Grass-fed Cattle, Sheep, Goat, Lamb
Relevant regions: National

Summary

Research-driven shopper-led instore navigation recommendations and rollouts to improve shopper experience and category growth.

Objectives

Q3/4 Improve category navigation through initiation of layout trials based on shopper 360 research and outcomes Kantar testing; Implement layout trials from study 1/study 2 shopper 360 research - moving mince, revenue management - Coles Price elasticity Coles/WOW Stage 1 shopper study - WOW.

More information

Project manager: Elisha Moran
Contact email: reports@mla.com.au